Car Park Attendant

4 weeks ago


Cardiff, Cardiff, United Kingdom APCOA PARKING (UK) LTD Full time
Job Title: Car Park Attendant - Transport for Wales

Job Summary:
APCOA PARKING (UK) LTD is seeking a Car Park Attendant to support the Operations Manager in implementing, enforcing, and maintaining the Car Park Contract. The successful candidate will resolve customer concerns, patrol car parks, deter crime, and implement traffic control measures.

Key Responsibilities:
- Ensure all car park equipment is in good working order at all times
- Enforce parking regulations by issuing Parking Charge Notices (PCNs), warning notices, and customer awareness
- Deal with customer queries, requests for assistance, and complaints
- Complete daily car park inspections relating to Health and Safety and report findings to management
- Ensure delivery of all contractual requirements and SLAs/KPIs to the satisfaction of APCOA and its clients
- Report criminal activity in accordance with company procedures

Requirements:
- Excellent oral and written communication skills
- Excellent interpersonal skills, with the ability to build and maintain positive working relationships
- Excellent customer service skills with a minimum of 2 years' experience
- Full Clean Driving License
- A reliable, responsible, and flexible attitude to work and proactive nature
- S.I.A license – preferred but not essential

What We Offer:
- £12,480 per annum – Part Time - 20 hours per week (Thursday to Saturday)
- Training and development
- Pension
- Employee Discount Scheme

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