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Customer Experience Specialist

1 month ago

London, Greater London, United Kingdom J D Wetherspoon plc Full time
Company Overview

We are a UK top employer with an award-winning training programme, committed to recruiting for personality and teaching skills to succeed.

Salary and Benefits

We offer competitive hourly rates for all team members:

  • A free meal and drink when working;
  • 20% discount on food, drinks, and hotel accommodation for you and up to three guests when not working;
  • £1 extra per hour for hours worked between midnight and 5.59am;
  • A bonus scheme earning up to 19% of your pay;
  • Availability of guaranteed-hours contracts and variable-hours contracts;
  • Paid holiday;
  • Free shares after a qualifying period;
  • Loyalty reward scheme.
The Role

Your role at a glance is to deliver an excellently maintained pub/hotel by carrying out required maintenance and decoration duties in line with an approved task list.

We operate from early morning to late at night, offering great flexibility of working hours. Our typical weekly hours are 10 hours, with flexible schedules on Monday to Sunday.

About the Job

This is an excellent opportunity to join our team as a Customer Experience Specialist, contributing to delivering exceptional customer experiences and maintaining a clean, safe, and welcoming environment for our guests.