Current jobs related to Help to Claim Specialist - Liverpool - Citizens Advice Liverpool
-
Help to Claim Adviser
4 days ago
Liverpool, United Kingdom Citizens Advice Liverpool Full timeTerm: We have multiple Fixed Term Contracts aavaialble for a minimun of 12 months. All posiitons have possibility of extension. About the role Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the...
-
Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeWe are seeking a skilled Claims Specialist to join our Household Claims team at Acorn Insurance & Financial Services LTD. As a Claims Specialist, you will be responsible for handling customer inquiries, managing claims from inception to settlement, and ensuring that all necessary documentation is obtained.Key Responsibilities:Setting up new Household claims,...
-
Claims Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeClaims SpecialistWe are seeking a skilled Claims Specialist to join our Household Claims team. As a Claims Specialist, you will be responsible for handling claims from inception to settlement, ensuring that our customers receive a high level of service and that our claims process is efficient and effective.Key Responsibilities:Manage a portfolio of claims...
-
Claims Governance Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob DescriptionWe are seeking a highly skilled Claims Governance Specialist to join our team. As a Claims Governance Specialist, you will be responsible for ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough QA reviews of customer contacts, calls, webchats, administration, and business processes.Maintain...
-
Claims Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Davies Full timeAbout the RoleWe are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service.The ideal candidate will have experience in commercial motor claims and be able to manage a caseload of Pre-Litigated Motor Claims,...
-
Claims Resolution Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeClaims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our Household Claims team at Acorn Insurance & Financial Services LTD. As a Claims Resolution Specialist, you will be responsible for handling customer inquiries and resolving claims in a timely and efficient manner.Key Responsibilities:Set up new household claims,...
-
Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Davies Group Full timeClaims Specialist Role at Davies GroupDavies Group is seeking a skilled Claims Specialist to join our Motor Claims team. As a Claims Specialist, you will be the first point of contact for our customers, providing a professional and empathetic service. You will manage a caseload of Pre-Litigated Motor Claims, including personal injury from inception to...
-
Construction Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Davies Full timeJob DescriptionWe are seeking a highly skilled Construction Claims Specialist to join our team. As a Multi-Track Lawyer, you will be responsible for handling delegated and non-delegated EL/PL claims, with a focus on Construction claims. This is an excellent opportunity to be an integral part of our growing Construction sector team.Key...
-
Claims Resolution Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our Total Loss Department. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder total loss claims, ensuring that each incident is handled with the highest standards of customer service and professionalism.Key...
-
Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Davies Group Full timePlease note, this is a hybrid role where you will need to go into the office at least one day per week.Davies Group is seeking a Claims Specialist to join our Motor Claims team. As a Handler, you'll be the first point of telephone contact for our customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic...
-
Claims Fleet
5 months ago
Liverpool, United Kingdom The Granite Group Full timeWe are currently recruiting a dynamic and well organised Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party...
-
Claims Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Davies Full timeJob SummaryWe are seeking a skilled Claims Specialist to join our Motor Claims team at Davies. As a Claims Specialist, you will be responsible for managing a caseload of pre-litigated motor claims, including personal injury cases. You will be the first point of contact for our customers, providing a professional and empathetic service.Key...
-
Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom PIB Insurance Brokers Full timeClaims SpecialistWe are seeking an experienced Claims Specialist to join our Claims Specialty Team based in Liverpool. This role is very customer-focused, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient...
-
Insurance Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeJob DescriptionWe are seeking a skilled and empathetic Insurance Claims Specialist to join our Total Loss Department. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders, ensuring that each incident is handled with professionalism and efficiency.Key Responsibilities:Proactively manage a...
-
Claims Resolution Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Resolve Recruitment Services Full time £25,000Job Title: Claims Resolution SpecialistWe are working with a dynamic insurer who has exciting opportunities available for a Claims Resolution Specialist to join their fast-paced claims division. The ideal candidate will have a minimum of two years motor claims experience and knowledge of the civil procedure rules with regards to offers, acceptances, and...
-
Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Davies Full timeJob OverviewWe are seeking a skilled Claims Specialist to join our Motor Claims team at Davies. As a Claims Specialist, you will be responsible for managing a caseload of Pre-Litigated Motor Claims, including personal injury from inception to settlement.Key Responsibilities:Proactively manage a caseload of motor claimsMaintain accurate data on relevant case...
-
Technical Claims Specialist
1 week ago
Liverpool, Liverpool, United Kingdom Davies Full timeAbout the Role:We are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service. You will have experience in commercial motor claims and be responsible for managing a caseload of Pre-Litigated Motor Claims,...
-
Technical Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Davies Full timeAbout the RoleAt Davies, we're committed to delivering exceptional service to our clients. As a Claims Handler, you'll play a crucial role in our Motor Claims team, providing a professional and empathetic service to our customers.Your Key ResponsibilitiesManage a caseload of pre-litigated motor claims, including personal injury from inception to...
-
Household Claims Resolution Specialist
7 days ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeRole OverviewWe are seeking an experienced Household Claims Handler to join our growing Claims department at Acorn Insurance and Financial Services Limited.About the JobAs a Household Claims Handler, you will be responsible for managing a varied portfolio of claims from first notice of loss (FNOL) through to settlement.Key ResponsibilitiesEstablish the facts...
-
Claims Handler Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom PIB Insurance Brokers Full timeClaims Handler SpecialistWe are seeking an experienced Claims Handler Specialist to join our Claims Specialty Team based in Liverpool. This role is very customer-focused, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and...
Help to Claim Specialist
2 months ago
About the Role
Citizens Advice Liverpool is seeking a skilled Help to Claim Adviser to provide end-to-end telephone and web chat support for new Universal Credit claimants.
The successful candidate will have a deep understanding of welfare benefits, including legacy benefits, and be able to identify clients who would be better off on Universal Credit.
They will also be able to support clients through the transition to Universal Credit via Managed Migration and provide ICT skills to help clients make their claim.
The ideal candidate will have excellent interviewing skills, using sensitive listening and questioning techniques to empower clients and maintain structure and control of meetings.
They will be committed to the aims and principles of the Citizens Advice Service and have a passion for helping people navigate the benefits system.
", "What We Offer": "We offer a competitive salary, 27 days annual leave plus bank holidays, and a range of benefits including a hybrid working scheme, interest-free travel loans, and an employee assistance programme.
We are committed to improving the health and wellbeing of our workforce and have achieved accreditation with the Workplace Wellbeing Charter.
We also offer a range of training and development opportunities to help our staff grow and succeed in their roles.
", "About Us": "Citizens Advice Liverpool is a charity that provides free, confidential, and impartial advice to people who live and work in the city.
We depend on a workforce of paid staff and over 120 trained volunteers and have helped clients with over 106,000 issues in 2022/2023.
We are the leading provider of advice and advocacy services in Liverpool and are committed to championing equity, diversity, and inclusion.
", "Key Responsibilities": "- Provide end-to-end telephone and web chat support for new Universal Credit claimants
- Identify clients who would be better off on Universal Credit and support them through the transition
- Use ICT skills to help clients make their claim
- Interview clients using sensitive listening and questioning techniques
- Maintain structure and control of meetings
The ideal candidate will have:
- A deep understanding of welfare benefits, including legacy benefits
- Excellent interviewing skills, using sensitive listening and questioning techniques
- A passion for helping people navigate the benefits system
- Strong ICT skills
- Commitment to the aims and principles of the Citizens Advice Service
To apply for this role, please submit your application through our website.
We look forward to hearing from you.
", "Contact Us": "Contact us at [insert contact email or phone number]
", "Language": "English"}