Technical Claims Specialist

4 weeks ago


Liverpool, Liverpool, United Kingdom Davies Full time
About the Role

At Davies, we're committed to delivering exceptional service to our clients. As a Claims Handler, you'll play a crucial role in our Motor Claims team, providing a professional and empathetic service to our customers.

Your Key Responsibilities
  • Manage a caseload of pre-litigated motor claims, including personal injury from inception to settlement.
  • Maintain accurate data on our case management system.
  • Comply with set client SLAs and ensure quality service standards are maintained.
  • Allocate new claims, set strategies, and carry out supervisory tasks as required.
  • Assist with training and mentoring junior team members.
  • Attend client review meetings and contribute to client project work.
  • Build and maintain excellent relationships with our clients.
What We're Looking For
  • Excellent attention to detail.
  • Strong communication and negotiation skills.
  • Strong organisational skills.
  • Supervisory experience is desirable.
  • The ability to manage your workload and work independently.
  • Strong client relationship skills.
Why Davies?

We're a specialist professional services and technology firm, working in partnership with leading insurance and highly regulated businesses. We help our clients manage risk, operate their core business processes, transform and grow. Our global team of over 6,500 professionals operate across ten countries, and we're committed to investing in our colleagues' development and client service.



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