Compensation Claims Specialist

1 week ago


Liverpool, Liverpool, United Kingdom GHRC Ltd ta Customer Talent Search Full time

GHRC Ltd t/a Customer Talent Search is a leading legal claims business, utilising cutting-edge software and customer experience solutions to drive their client journeys. They have been recognised for their innovative digital marketing strategy, which has earned them industry awards. The company is experiencing rapid growth, investing in key areas such as Data Engineering, IT, and Tech Development, as well as acquiring new brands to expand their portfolio.

The ideal candidate will be an experienced professional with expertise in Personal Injury or complex claims involving serious injury and/or death. As the specialist point of contact for severe illness or terminal cancer cases, and their bereaved families, you will require empathy and professionalism when investigating sensitive information. This role offers opportunities for growth, with the potential to transition into a team leadership position, accompanied by a corresponding salary increase.

Key responsibilities include:

  • Leading the serious injury claims line
  • Serving as the primary point of contact for sensitive cases
  • Utilising CRM systems to log calls and knowledge tools to support customer queries

To be successful in this role, you should possess:

  • Experience in dealing with serious injury claims
  • Ability to empathise with clients while maintaining professionalism
  • Strong technical skills, including proficiency in CRM systems and knowledge tools

This is an exciting opportunity for a motivated individual to join GHRC Ltd t/a Customer Talent Search, contributing to the company's success and growth. If you are a results-driven professional seeking a challenging and rewarding role, please consider this opportunity.

Estimated Salary: £28,000 - £35,000 per annum (dependent on experience)



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