Fostering People Referrals Officer
4 days ago
About the Role:
We are seeking a highly skilled and dedicated Referrals Officer to join our team at Polaris Community. As a Referrals Officer, you will play a vital role in overseeing, processing, and acting on referrals received from Local Authorities. Your primary responsibility will be to work collaboratively with our Referrals Manager and Officers, Social Workers, Team Managers, and Senior Management Team to carefully match young people with Fostering Families according to their needs.
Key Responsibilities:
- Process and action referrals received from Local Authorities
- Work collaboratively with the Referrals Manager and Officers to match young people with Fostering Families
- Develop positive relationships with colleagues, Local Authorities, and Fostering Families
- Provide exceptional customer service and support to our customers
- Work effectively within a team and independently to make decisions and find creative solutions
Requirements:
- Experience of working within children's services or similar
- Direct sales experience
- Organisational and administration skills
- Ability to follow regulatory policies and processes
- Ability to work well within a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The opportunity to make a real difference in the lives of children and young people
How to Apply:
Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.
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