Client Advocate Specialist

1 day ago


Surrey, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

Job Summary

We are seeking a Client Advocate Specialist to join our team at GET STAFFED ONLINE RECRUITMENT LIMITED. As a Client Advocate Specialist, you will play a critical role in empowering vulnerable individuals to navigate the healthcare system, advocate for their rights, and achieve their goals.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients, families, and healthcare professionals. You will be responsible for providing individualized support, education, and guidance to empower clients to make informed decisions about their lives.

Key Responsibilities

  • Develop and implement personalized advocacy plans, incorporating client goals and preferences
  • Conduct thorough assessments of client needs, identifying areas for support and intervention
  • Collaborate with healthcare professionals, social workers, and other stakeholders to ensure comprehensive care and support
  • Provide education and guidance to clients and families on relevant topics, such as healthcare navigation and patient rights

Requirements

  • Bachelor's degree in Social Work, Psychology, or a related field (or equivalent experience)
  • Minimum 2 years of experience working with vulnerable populations, preferably in advocacy or support work
  • Excellent communication, active listening, and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information discreetly
  • Valid driver's license and access to a reliable vehicle (for travel to client locations)

Benefits

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Flexible work arrangements, including remote work options
  • Access to employee wellness programs and resources

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