Branch Operations Manager

5 days ago


Saint Ives, Cambridgeshire, United Kingdom Jewson Full time

Job Summary

Jewson is seeking a highly skilled and experienced professional to fill the role of Assistant Branch Manager. As a key member of our team, you will be responsible for leading and supporting the branch to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Act as first line support to the Branch Manager to lead and support the team to deliver success
  • Develop strong relationships with customers and colleagues to drive sales growth and improve customer satisfaction
  • Manage and maintain stock levels, including regular stock counts and inventory management
  • Lead the team to prioritize Health & Safety and demonstrate best practices to ensure a safe working environment
  • Use in-house systems to process customer orders, organize delivery times, and keep customers updated throughout their journey

Requirements

  • Strong communication and commercial awareness
  • Previous leadership experience in a retail or sales environment
  • A passion for customer service and a commitment to delivering exceptional results
  • Ability to build, develop, and maintain relationships with customers and colleagues
  • Builders Merchant industry experience is advantageous, but not required

About Jewson

Jewson is a leading building materials distributor dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.



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