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Residential Branch Manager
2 months ago
About the Role
We are seeking an experienced and motivated Branch Manager to lead our Residential Sales team at Spicerhaart. As a key member of our management team, you will be responsible for driving sales growth, managing a team of Estate Agents, and ensuring exceptional customer service.
Key Responsibilities
- Lead daily meetings with the Estate Agency team to discuss sales performance, market trends, and business development opportunities.
- Coach and develop the skills of your team members to achieve sales targets and improve customer satisfaction.
- Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
- Develop and implement business plans to drive sales growth and improve market share.
- Build and maintain strong relationships with vendors, buyers, and other stakeholders to drive sales and customer satisfaction.
- Ensure the business is risk-averse and compliant with all regulatory requirements.
Requirements
- Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position or higher.
- Full UK Driving Licence for a manual vehicle.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers, suppliers, and colleagues.
- Ability to create and implement business plans to drive sales growth and improve market share.
- Strong understanding of current legislation related to Estate Agency.
- Ability to manage time-sensitive and high-volume workloads.
- Reputation for delivering outstanding customer service.
What We Offer
- Competitive salary and bonus structure.
- Opportunities for career progression and professional development.
- Full training and support to ensure success in the role.
- Collaborative and dynamic work environment.