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Service Management Specialist
2 months ago
We are seeking a highly skilled Service Management Specialist to join our team at M Group Services Limited T/A Magdalene Limited. This is a 6-month fixed-term contract with the potential for permanent placement.
Key Responsibilities- Work in our 24x7 Service Management Centre
- Develop and implement effective service management strategies
- Collaborate with cross-functional teams to ensure seamless service delivery
- Monitor and analyze service performance metrics
- Identify areas for improvement and implement process enhancements
The successful candidate will work a shift pattern that includes:
- 2 weeks of Monday - Friday, 9:00am - 5:00pm
- 1 week of weekend shifts (TBA)
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
