Residential Branch Manager

3 days ago


Saint Neots, Cambridgeshire, United Kingdom Spicerhaart Full time

About the Role

We are seeking an experienced and motivated Branch Manager to lead our Residential Sales team at Spicerhaart. As a key member of our management team, you will be responsible for driving sales growth, managing a team of Estate Agents, and ensuring exceptional customer service.

Key Responsibilities

  • Lead daily meetings with the Estate Agency team to discuss sales performance, market trends, and business development opportunities.
  • Coach and develop the skills of your team members to achieve sales targets and improve customer satisfaction.
  • Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
  • Develop and implement business plans to drive sales growth and improve market share.
  • Build and maintain strong relationships with vendors, buyers, and other stakeholders to drive sales and customer satisfaction.
  • Ensure the business is risk-averse and compliant with all regulatory requirements.

Requirements

  • Full UK Driving Licence for a manual vehicle.
  • Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and colleagues.
  • Ability to create and implement business plans to drive sales growth and improve market share.
  • Strong understanding of current legislation related to Estate Agency.
  • Ability to manage time-sensitive and high-volume workloads.
  • Reputation for delivering outstanding customer service.
  • Ability to work under own initiative.
  • Good telephone manner.
  • Strong IT skills (Basic Microsoft Packages).
  • Attention to detail.

What We Offer

  • Competitive salary and bonus structure.
  • Opportunities for career progression and professional development.
  • Full training and support to ensure success in the role.
  • Collaborative and dynamic work environment.


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