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Retail Store Director

2 months ago

Saint Ives, Cambridgeshire, United Kingdom YMCA England & Wales Full time

Job Title: Store Manager

Location: Our retail stores

Salary: £23,985

Weekly Hours: 37.5

Job Type: Full-time

About Us: YMCA England & Wales is a leading charity that provides support to young people and communities across England and Wales.

Job Summary:

We are seeking an experienced Retail Store Director to lead our retail stores and inspire a team of staff and volunteers to achieve excellence in customer service, sales, and community engagement.

Key Responsibilities:

  • Lead and manage a team of staff and volunteers to deliver excellent customer service and sales results
  • Develop and implement effective store operations and processes to improve efficiency and productivity
  • Build strong relationships with local communities and stakeholders to promote our charity and services
  • Monitor and report on store performance, including sales, customer satisfaction, and staff engagement
  • Collaborate with other departments to achieve charity-wide goals and objectives

Requirements:

  • Proven experience in retail management, preferably in a charity or not-for-profit organization
  • Excellent leadership and team management skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work varied hours, including evenings and weekends

What We Offer:

YMCA England & Wales offers a competitive salary, excellent benefits package, and opportunities for professional development and growth.