Sales and Customer Service Coordinator
4 days ago
Job Summary:
We are seeking a highly organized and customer-focused Sales Administrator to join our dynamic team at Huntress Search Ltd. As a Sales Administrator, you will play a crucial role in ensuring the smooth operation of our sales process, from order processing to customer communication.
Key Responsibilities:
- Order Processing: Accurately and efficiently process sales orders and purchase orders, ensuring timely delivery and updates to customers.
- Customer Communication: Act as the first point of contact for external customers, responding to inquiries and resolving any issues in a professional and courteous manner.
- CRM Management: Maintain accurate and up-to-date records in our CRM system, ensuring all customer order information is readily available.
- Complaint Resolution: Manage and resolve any customer complaints in a timely and effective manner.
Requirements:
- Experience: Previous experience in a Sales Administration or Customer Service role, with a proven track record of delivering excellent customer service.
- Technical Skills: Proficiency in Microsoft Office packages and ability to learn new systems quickly.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Organizational Skills: Highly organized and able to prioritize tasks effectively, with a strong attention to detail.
What We Offer:
A competitive salary of up to £27,000, free on-site parking, and an impressive 33 days holiday, which increase with additional service. This is a fully office-based role, 40 hours a week, offering a stable and secure work environment.
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