Human Resources Manager
1 month ago
We are seeking a highly skilled and experienced Human Resources Manager to join our team at Marriott International. As a key member of our HR department, you will be responsible for managing and overseeing core day-to-day HR activities for Casual Banqueting Workers, including payroll, employee relations, HR admin, recruitment, training, and employee engagement.
Key Responsibilities- Manage and oversee core day-to-day HR activities for Casual Banqueting Workers, including payroll, employee relations, HR admin, recruitment, training, and employee engagement.
- Be responsible for hiring, engaging, and maintaining a competent and engaged pool of casual workers, minimize agency usage, and have enough casual labour to support the smooth running of conferences and events at JW Marriott Grosvenor House London.
- Work closely with banqueting leadership team to understand staffing requirements for each event, manage casual staffing levels in the banqueting department, communicating requirements to casual banqueting workers, selecting staff, and producing rota.
- Be reactive to change of staff levels and handle late staffing requests.
- Work with banqueting leadership team to drive standards and communicate expectations on uniform and grooming standards.
- Proactively drive recruitment, build and maintain partnerships with colleges and schools.
- Support with the induction process of new starters, send all necessary training documents.
- When recruiting, ensure that all employees have the right to work in the UK and ensure all checks are complete, as per HR audit as part of onboarding process.
- Work with banqueting team to identify staffing needs and training requirements and ensure plan in place to close these gaps.
- Manage payroll for casual banqueting workers, making sure hours are on Kronos, additional payment forms are complete, C7 forms are submitted to finance, and timesheets are approved.
- Be a point of contact for all casual workers when they are not on shift, handle all queries and questions.
- Respond to staffing requests from F&B outlet leaders and strive to offer additional support.
- Demonstrate strong business acumen, well-developed capacity for strategic decision making to drive and achieve results in all areas of the HR balanced scorecard.
- Previous banqueting operations experience preferred.
- HR experience preferred.
- Previous user of Outlook, Word, Excel, PowerPoint – strong computer skills required.
- Strong communication skills (verbal, listening, writing).
- Personable and people orientated demeanor.
- Good problem solving and decision-making skills.
- Highly organized and efficient approach required.
- Effective coaching and influencing skills.
- Ability to multi-task and handle stress.
- Conflict management skills.
- Adaptability, and flexibility.
- Good knowledge of UK employment law.
- Maintain a high level of Integrity.
- Strong business acumen and focus on results.
- Ability to delegate.
- Strong leadership skills.
- A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent.
- Growth opportunities in the largest hospitality brand in the world – national and international transfers for the right candidates within Marriott hotels.
- Explore Rate – discounted room rates for you, your friends and family in Marriott properties worldwide.
- 20% off across food and beverage outlets in Marriott properties worldwide.
- 23 days holiday (exclusive of Bank Holidays).
- Recognition programmes and associate awards to appreciate outstanding talent.
- Wellbeing and community engagement activities on and off property.
- Bike Scheme and Travel Ticket Loan available for all associates.
- Workplace Pension Scheme.
- Meals on duty.
- Uniforms dry cleaned.
- World-class training and development programmes tailored to enhancing your skills and help you grow.
- Work alongside talented, award-winning and experienced hospitality professionals.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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