Front Desk Team Member

2 weeks ago


London, Greater London, United Kingdom AccorHotel Full time

As a Front Desk Team Member at AccorHotel, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key responsibilities:

  1. Welcome and check-in guests, ensuring a smooth and efficient process.
  2. Provide personalized attention and respond to guest inquiries and concerns.
  3. Anticipate and meet the needs of our guests, going above and beyond to ensure their satisfaction.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic IT skills and knowledge of hotel operations.

AccorHotel offers a dynamic and supportive work environment, with opportunities for growth and development.



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