Customer Engagement Specialist

4 days ago


London, Greater London, United Kingdom Michael Page (UK) Full time

Estimated Salary: £80,000 - £100,000 per annum

About Our Company

Michael Page (UK) is a leading global consultancy providing business services to clients across various industries.

Job Requirements

We are seeking a Customer Engagement Specialist to join our team. The ideal candidate will have a proven track record of developing and executing effective CRM marketing strategies, with a focus on customer engagement and retention.

You will be responsible for leading a dedicated team to implement and maintain our CRM marketing automation platform, ensuring seamless integration with our existing systems and processes.

You will work closely with our cross-functional teams to develop and deliver targeted marketing campaigns, leveraging customer data and segmentation techniques to drive relevance and effectiveness.

You will monitor and report on key performance metrics related to CRM effectiveness, ensuring consistency and optimisation across all touchpoints.

The successful candidate will have 5+ years of experience in email marketing and/or CRM campaign implementation and management, superior project management skills, and strategic thinking.



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