Customer Engagement Specialist

3 days ago


London, Greater London, United Kingdom Velocity Recruitment Full time
Job Title: Customer Engagement Specialist

The role of a Customer Engagement Specialist at Velocity Recruitment is to work with tenants in a professional and respectful manner. The primary goal is to ensure that the needs of the residents are met, and they feel confident in the services provided.

Responsibilities:
  • Build relationships with tenants
  • Maintain open communication channels
  • Provide information about refurbishment works
  • Identify tenant needs and concerns

Requirements:
  • Prior experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team

Salary: £32,000 - £34,000 + Package

This is an excellent opportunity for someone who enjoys working with people and has a passion for providing exceptional customer service.

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