Customer Service Manager
7 days ago
We're looking for a highly skilled Customer Service Manager to join our team at Hastings Direct. As a key member of our Operations team, you'll be responsible for ensuring that our customers receive the best possible service. This includes developing and implementing processes to improve customer satisfaction and loyalty.
About the Role- Lead a team of customer service representatives to ensure that all customer queries are dealt with promptly and professionally.
- Develop and implement processes to improve customer satisfaction and loyalty.
- Work closely with other teams to ensure that our customers receive the best possible service.
We're looking for someone with excellent leadership skills, a strong understanding of customer service principles, and experience of managing a team. Our ideal candidate will have a salary of around £45,000 - £65,000 per annum depending on experience.
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Customer Service Team Manager
7 days ago
Leicester, Leicester, United Kingdom CV-Library Full timeJob Title: Customer Service Team ManagerLocation: Leicester 2 days a week, home working 3 days per weekEstimated Salary: £32,500 per annumHours per week: 35 hours per week (flexible working between core hours)We are seeking an experienced Customer Service Team Manager to lead and develop our customer contact centre team in Leicester. As a key member of our...
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Risk Management and Customer Service Lead
5 days ago
Leicester, Leicester, United Kingdom City & County Credit Union Full timeRisk Management and Customer Service LeadWe are seeking a skilled Risk Management and Customer Service Lead to join our team on a hybrid basis. The successful candidate will be responsible for delivering high-quality customer service, with specific focus on our Real Estate Finance customers.The Key Responsibilities:Ensure full compliance with relevant legal...
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Leicester, Leicester, United Kingdom Getting In Limited Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service and Store Management Trainee to join our team at Taurus (UK) Ltd. As an Apprentice, you will be responsible for delivering exceptional customer service, managing store operations, and supporting the sales team in achieving business objectives.The ideal candidate will...
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Customer Service Specialist
2 days ago
Leicester, Leicester, United Kingdom Office Angels Full timeWe are seeking an experienced Customer Service Administrator to join our team in Leicester, providing a platform for career growth and development.This role involves driving customer service excellence through efficient administration and ensuring exceptional service levels to customers. As part of a small team, you will be responsible for managing...
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Customer Service Representative
7 days ago
Leicester, Leicester, United Kingdom CV-Library Full timeCustomer Service AdministratorWe are seeking an experienced professional to drive customer service standards through efficient administration in our Leicester office.The ideal candidate will be responsible for:Managing administrative processes and procedures to meet high service level expectations.Maximising service levels to provide exceptional customer...
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Customer Service Administrator
7 days ago
Leicester, Leicester, United Kingdom CV-Library Full timeCustomer Service AdministratorWe are seeking an experienced Customer Service Administrator to join our team in Leicester, providing seamless communication and data management.The Role:Support with client administration tasks requires precision and care.Responding to customer inquiries via email and live chat demands professionalism and timely...
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Customer Service Manager Position
7 days ago
Leicester, Leicester, United Kingdom XC Trains Limited Full timeJoin Our Fleet as a Senior ConductorXCTrains Limited is seeking talented professionals to join our team as Senior Conductors.About the Opportunity:Provide exceptional customer service on the CrossCountry fleetAble to follow rules and regulations in a fast-paced environmentDemonstrated ability to take responsibility for team performanceStrong teamwork and...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Aptean Full timeAptean is seeking a Customer Service Representative to join our team in Enderby, UK. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our clients.About the RoleYou will serve as the primary point of contact for customer service inquiries, ensuring prompt and...
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Operations Manager
4 weeks ago
Leicester, Leicester, United Kingdom Next Full timeCompany Overview:Next is a leading international company delivering services to approximately 130 countries globally. With expanding teams located in our contact centres in Leicester, Manchester, Poland, and Pune, we offer a dynamic and collaborative work environment that fosters growth and development.About the Role:We are seeking an experienced Operations...
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Customer Service Specialist
3 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Leicester, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeJob SummaryWe are seeking a highly skilled Customer Service Advisor to join our team in Leicester. The ideal candidate will have strong communication skills, experience dealing with high workloads, and a passion for delivering exceptional customer service.Key ResponsibilitiesServe as the primary point of contact for customers, resolving technical issues and...
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Customer Service Associate
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Leicester, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Leader
4 weeks ago
Leicester, Leicester, United Kingdom Next Full timeRole OverviewA Team Manager at Next will play a pivotal role in delivering exceptional customer service by guiding, coaching, and supporting their team members. This is an exciting opportunity to contribute significantly to the company's continuous growth journey within its international teams.About the RoleAs a Team Manager, you will lead, coach, and...
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Customer Service Associate
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Leicester, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Representative
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Leicester, UK.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process customer...
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Customer Service Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Hastings Direct. This role involves managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers.The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a...
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Customer Service Lead
4 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeAbout NEXTNEXT is a dynamic and innovative company that delivers exceptional customer service to approximately 130 countries globally.Our purpose-built contact centre in Leicester's Radar Road sets the stage for your journey with us. Here, you'll find inviting breakout areas, including a games room, modern restaurant, coaching rooms designed for support, and...
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Leicester, Leicester, United Kingdom Getting In Limited Full timeStore Management TraineeWe are seeking a Store Management Trainee to join our team in Leicester. The successful candidate will be responsible for learning and developing skills in store operations, customer service, and administration.The ideal candidate will have strong communication skills, attention to detail, and organizational abilities. They will also...
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Customer Service Ambassador
2 weeks ago
Leicester, Leicester, United Kingdom Marks and Spencer Full timeJob Summary">We are seeking a highly motivated Customer Assistant to join our Late Night team at Marks and Spencer. This is a temporary role that will involve operating machinery backstage in the Warehouse.">About the Role">This exciting opportunity involves working 22:00 - 06:00 on Thursday/Friday/Saturday, with a competitive hourly rate of £8.00 per hour....
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Customer Service Representative
2 weeks ago
Leicester, Leicester, United Kingdom Central England Coop Full timeJob Summary:We are seeking a Customer Service Representative to join our team at Central England Co-op. As a key member of our store support team, you will be responsible for providing exceptional customer service, supporting the day-to-day running of the store, and working collaboratively with colleagues to deliver excellent results.The ideal candidate will...