Customer Service Specialist

2 days ago


Leicester, Leicester, United Kingdom Office Angels Full time

We are seeking an experienced Customer Service Administrator to join our team in Leicester, providing a platform for career growth and development.

This role involves driving customer service excellence through efficient administration and ensuring exceptional service levels to customers. As part of a small team, you will be responsible for managing administrative processes and procedures, including:

  1. Efficiently processing customer orders with attention to detail and timeliness.
  2. Managing customer expectations and resolving queries in a professional and courteous manner.
  3. Maintaining strong relationships with customers' departments and stakeholders.
  4. Liaising with internal departments to achieve customer service standards and improve overall performance.

To succeed as a Customer Service Administrator, you must have:

  • Previous experience processing orders in a fast-paced environment.
  • Strong communication skills and analytical approach to problem-solving.
  • Ability to manage multiple tasks and resources simultaneously.

This role offers free parking, flexible working hours, yearly salary reviews, regular performance evaluations, and generous holiday entitlement. Our company acts as an employment agency and an employment business for temporary workers. By applying, your details will be submitted to our recruitment team.

The estimated annual salary for this position is £27,500, depending on experience and qualifications.



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