Administrative Coordinator

3 weeks ago


Fareham, Hampshire, United Kingdom Page Personnel Finance Full time
Job Description

To deliver exceptional client service and support the care team, we are seeking an experienced Administration Coordinator to join our team at Page Personnel Finance.

Key Responsibilities
  • Develop and maintain effective schedules for clients and care professionals, ensuring seamless service delivery.
  • Manage client and care professional information on our electronic scheduling system, ensuring accuracy and up-to-date records.
  • Perform daily reconciliations of visits and investigate discrepancies, ensuring timely resolution and client satisfaction.
  • Process client payments and care professional expenses, maintaining a high level of financial accuracy and attention to detail.
  • Collaborate with the recruitment team to ensure adequate staffing levels and support the growth of our care services.
  • Work closely with the care team to ensure new and existing care packages are resourced and scheduled efficiently.
  • Develop and maintain effective relationships with clients and care professionals, ensuring positive experiences and high levels of satisfaction.
Requirements
  • Proven experience in a scheduling or administrative role within a care or related environment.
  • Excellent IT skills, with experience of Microsoft Office or Google Suite and CRM software.
  • Highly organized and able to prioritize tasks effectively, with excellent attention to detail.
  • Strong communication and interpersonal skills, with the ability to build rapport quickly.
  • Logical and analytical, with the ability to work independently and meet deadlines.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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