Operational Services Lead
2 days ago
Role Overview
">The WSH Group is seeking an experienced Operational Services Lead to join our team at our West London locations. This role will involve coaching and overseeing a small team responsible for the front of house operations.
">Key Responsibilities
">- Develop close relationships with occupiers and tenants across both buildings, ensuring a high level of client care and personal service.
- Work with the team to establish new standards in customer service and satisfaction.
- Propose and implement changes to improve the service, ensuring the status quo is questioned when improvements can be made.
Requirements
">This role requires experience in people management, ideally within a corporate reception environment. The successful candidate will have a proven track record of working at a supervisory or management level and possess excellent communication and organisational skills.
">Working Hours and Salary
">The Guest Services Manager will work 40 hours a week, from 8am-6pm, Monday to Friday. The salary for this role is £37,000 per annum.
">About the Role
">This is a highly visible role, with the successful candidate becoming a recognisable face throughout both buildings and involved in the operations.
">Benefits
">The WSH Group offers a fast-paced and dynamic working environment where teamwork is paramount to the success of the operation.
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