Operations Deputy Lead
14 hours ago
Career Opportunity
We're seeking an experienced Cleaning Deputy Manager to join our team at St Pancras, providing you with the chance to be part of one of the fastest-growing specialist FM providers in the UK. As a key member of our operations team, you'll play a vital role in supporting the Account Lead in managing a large transport contract.
Key Responsibilities
- Oversee and manage Duty Managers within the account to ensure high-quality cleaning standards.
- Develop, support, mentor, and manage the performance of direct reports, adhering to company standards.
- Conduct ad-hoc and regular activities, such as projects, reports, audits, to support the Account Lead.
- Manage key accounts within the operating region, including staffing levels, subcontracts, training staff in Health & Safety, and updating records.
- Ensure all contractual KPIs are achieved.
- Recruit, develop, train, and monitor cleaning operatives in site contracts promptly.
Requirements
- Previous client management and people management skills.
- A working knowledge of Health and Safety systems in the cleaning industry, with the ability to train staff.
- Computer literate with the ability to effectively use Microsoft Office package and databases.
- Able to drive/travel to different sites where required.
- Able and willing to work unsocial hours as necessary.
- NEBOSH qualification.
- A satisfactory Enhanced DBS disclosure.
- Full, clean driving license (Desirable).
Our Benefits
- £42,000 per annum salary, dependent on experience.
- 33 days holiday.
- Company sick pay.
- Maternity and Paternity pay.
- 24hr online GP access, as well as mental health, wellness, financial, and legal support.
- Two paid volunteering days annually - choose from beach cleans to supporting your local community.
- More than 250 perks and hundreds of exclusive deals and discounts.
- Lots of training, development, and apprenticeships opportunities programmes to grow and progress your career.
- All year-round recognition and annual awards programme to thank our shining stars.
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