Forklift Service Team Lead
4 days ago
We are seeking a highly skilled and experienced Service Team Lead to join our team at Interaction - Northampton. As a key member of our service team, you will be responsible for leading and upskilling a team of service technicians within the forklift industry.
About the Role:- Lead and upskill the service team to maximize revenue and profit
- Oversee daily scheduling and provide occasional emergency cover for the field service team
- Be the point of contact for customer technical support, diagnosing and resolving issues
- Liaise with the service team to improve efficiency and implement new ways of working
- Manage relationships across the business, assisting teams as required
The ideal candidate will have previous experience leading a service team in the Forklift, Plant and/or Automotive industries and possess hands-on management skills with experience carrying out mechanical/electrical fault finding, service and repair. A proven ability to increase performance and efficiency of a service team is essential. Relevant qualifications such as NVQ or City and Guilds in mechanical/electrical engineering are also desirable.
The Package:- Company vehicle, fuel card, laptop and mobile phone provided
- Potential for remote working, to be discussed in interview
- Fantastic earning potential with scope to progress into Head of Service role
- Company-wide bonus scheme (upon completion of 6-month probationary period)
- 28 days holiday including bank holidays
- Pension scheme
- On-site parking
The salary for this role is estimated to be between $65,000 and $85,000 per year, depending on experience.
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