Field Service Operations Lead
1 week ago
About the Opportunity
">We are seeking an experienced Lift Manager to join our team at Stannah, a family-owned manufacturing and engineering company with a rich history dating back to 1867.
">Job Summary
">The successful candidate will be responsible for driving operational excellence and exceeding business goals as a Lift Manager. This is a great opportunity for an experienced Lift Manager or Lift Engineer/Stairlift Engineer looking to progress into a management role.
">Key Responsibilities
">The key responsibilities of this role include:
">- ">
- Planning Stairlift Engineer workloads efficiently">
- Managing absence, performance, and appraisals for the team">
- Evaluating and implementing risk assessments and method statements">
- Maintaining relationships with customers, addressing queries and complaints, and managing credit control logs and CRM">
- Ensuring compliance with all Health and Safety procedures">
- Leading a team of skilled Stairlift Engineers">
Requirements
">We require a candidate with previous experience working within the lift industry or similar service industry with transferable skills. Relevant technical or management qualifications would be beneficial.
">What We Offer
">A competitive salary of £45,000 - £55,000 per annum, paid on a monthly basis, plus a range of benefits including a profit share bonus scheme, 25 days' holiday, plus bank holidays, a holiday scheme to buy extra days' annual leave, a pension scheme, a SimplyHealth Cash Plan, a Life Assurance Scheme, a Long Service award scheme, a Company Benefits Discount Rewards Scheme, an Employee Assistance Programme, enhanced maternity and paternity provision, free parking, and a company vehicle or car allowance.
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