Service Manager

3 days ago


Brackley, Northamptonshire, United Kingdom Interaction - Northampton Full time £55,000 - £65,000
Leading the Way in Forklift Service

We are looking for an exceptional Service Manager to join our team at Interaction - Northampton. As a key figure in our service team, you will be responsible for leading and upskilling a team of service technicians within the forklift industry.

About the Job:
  • Develop and implement effective strategies to maximize revenue and profit
  • Oversee the daily operations of the workshop and field service teams
  • Provide technical support and guidance to customers, resolving issues efficiently
  • Work closely with the service team to identify areas for improvement and implement changes
  • Build strong relationships across the business, supporting teams as needed

The successful candidate will have a background in leading a service team in the Forklift, Plant and/or Automotive industries and possess excellent management skills, with experience in mechanical/electrical fault finding, service and repair. A track record of increasing performance and efficiency in a service team is essential. Relevant qualifications such as NVQ or City and Guilds in mechanical/electrical engineering are also beneficial.

The Benefits:
  • Competitive salary: $65,000 - $85,000 per year
  • Opportunity to work remotely, subject to discussion
  • Potential for career progression into Head of Service role
  • Company-wide bonus scheme after 6 months
  • 28 days holiday, including bank holidays
  • Pension scheme
  • On-site parking


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