Service Manager
3 days ago
We are looking for an exceptional Service Manager to join our team at Interaction - Northampton. As a key figure in our service team, you will be responsible for leading and upskilling a team of service technicians within the forklift industry.
About the Job:- Develop and implement effective strategies to maximize revenue and profit
- Oversee the daily operations of the workshop and field service teams
- Provide technical support and guidance to customers, resolving issues efficiently
- Work closely with the service team to identify areas for improvement and implement changes
- Build strong relationships across the business, supporting teams as needed
The successful candidate will have a background in leading a service team in the Forklift, Plant and/or Automotive industries and possess excellent management skills, with experience in mechanical/electrical fault finding, service and repair. A track record of increasing performance and efficiency in a service team is essential. Relevant qualifications such as NVQ or City and Guilds in mechanical/electrical engineering are also beneficial.
The Benefits:- Competitive salary: $65,000 - $85,000 per year
- Opportunity to work remotely, subject to discussion
- Potential for career progression into Head of Service role
- Company-wide bonus scheme after 6 months
- 28 days holiday, including bank holidays
- Pension scheme
- On-site parking
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Senior Service Operations Manager
3 days ago
Brackley, Northamptonshire, United Kingdom Interaction - Northampton Full time £55,000 - £65,000Job OverviewThe Service Manager role is responsible for leading and upskilling an efficient service team within the forklift industry. The ideal candidate will have previous experience in a similar position and be able to oversee daily scheduling, provide emergency cover when necessary, and take ownership of customer relationships.Salary: £55,000-£65,000...
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