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Front Desk Ambassador

1 month ago

London, Greater London, United Kingdom One Hundred Shoreditch Full time

Role Overview

We are seeking a skilled and friendly Receptionist to join our Front Office Team at One Hundred Shoreditch. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience during their stay.

Key Responsibilities

  • Provide exceptional customer service to all guests, responding to their needs and requests in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Work collaboratively with the hotel team to ensure a seamless guest experience.
  • Contribute to the overall success of the hotel by participating in team meetings and suggesting ideas for improvement.

What We Offer

  • A competitive salary of £24,840 per annum, plus service charge.
  • A range of benefits, including guest experience, complimentary nights at Lore Group hotels, and discounts at partner hotels and restaurants.
  • Opportunities for career growth and development within the hotel industry.

About Us

One Hundred Shoreditch is a vibrant and dynamic hotel located in the heart of East London. We are committed to providing an exceptional guest experience and creating a welcoming environment for our guests and colleagues.