Performance and Operations Manager

1 month ago

Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

About the Role

The University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is seeking a highly skilled and experienced Performance and Operations Manager to join our Corporate RTT Team. As a key member of our team, you will be responsible for the effective management of inpatient and outpatient performance, encompassing the management of all administrative and performance teams, including corporate validation staff.

Main Responsibilities

  • Work closely with Divisional Assistant General Managers (AGMs), Performance and Operational Managers, Assistant Performance and Operational Managers, and outpatient and elective booking staff/validation staff to ensure delivery of high-quality and timely care within the Divisions.
  • Plan and coordinate resources within the COO Validation team to ensure achievement of access targets in line with National, regional, and Trust objectives.
  • Monitor demand for services and ensure that the Trust achieves its key performance objectives.
  • Ensure that patients are managed in line with Trust policies and national standards for booking in order.
  • Act as lead for service improvement in booking processes to improve performance and support the delivery of high-quality, patient-centred care.

About Us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. We have been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond.

Requirements

  • Significant experience of managing a range of staff or a major service.
  • Significant experience of budgetary management, including management of contract income.
  • Acute sector operational experience.
  • Experience and proven ability in managing organisational/service change.
  • NHS or public sector experience.
  • Management of waiting lists and performance.

What We Offer

As a Performance and Operations Manager at UHBW, you will have the opportunity to work in a dynamic and forward-thinking environment, committed to improving patient care and delivering excellent services. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

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