Operations Analyst

4 weeks ago


Horsham, West Sussex, United Kingdom Schroders Full time

About the Role

We are seeking an experienced Analyst to join our Client Static Data team, providing client data management services for all Schroders Wealth Management entities worldwide.

Key Responsibilities

  • Maintain client records in T24, including opening and closing of accounts and portfolios for wealth clients, third parties, and operational internal clients.
  • Process changes to client data on a daily basis.
  • Update client reporting requirements, including setup of third-party recipients.
  • Process changes to client fees, including bespoke and special fees.
  • Setup new web user clients for eServices and process any ad-hoc changes.
  • Provide support to local Client Documentation teams in UK, Guernsey, Switzerland, and Singapore regarding client data.
  • Manage client and stakeholder queries proactively, liaising with internal teams with a focus on quality and timeliness of communication.
  • Work through high volumes, prioritizing and managing workloads.

Requirements

  • Any experience demonstrating good communication, analytical skills, and working well within a team environment.
  • Proficient in basic software, notably Excel.
  • Keenness to innovate and improve processes.
  • Experience of prioritizing workload, demonstrating a keen eye for detail, problem-solving, and confidence in communicating.
  • Being organized and taking the initiative.

About Schroders

We are a global investment manager, helping institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.



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