Investment Support Lead Analyst

1 week ago


Horsham, West Sussex, United Kingdom Schroders Full time
Investment Platform Support Lead Analyst

About the Role

We are seeking an experienced individual to join our Investment Services Platform Team (ISPT) as an Investment Platform Support Lead Analyst.

Key Responsibilities

  • Support the day-to-day service provision and oversee the support of our core investment platform (Aladdin).
  • Handle 2nd line Aladdin-related enquiries from Investment, Dealing, and Operations users globally.
  • Troubleshoot general user enquiries and direct them accordingly.
  • Oversee Aladdin-related enquiries and service requests raised by users directly with BRS.
  • Act as the escalation point to BRS and lead the management of critical business issues.

Requirements

  • Experience working within an asset management firm in a front-office environment.
  • Good technical knowledge of investment services platforms.
  • A good understanding of fund management business and the end-to-end Order/Trade workflow.

About Schroders

Schroders is a global investment manager that assists institutions, intermediaries, and individuals worldwide in investing their money to achieve their goals, fulfill their ambitions, and prepare for the future.



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