Senior Manager, User Documentation Expert

4 weeks ago


London, Greater London, United Kingdom Snyk Full time

At Snyk, we're on a mission to make the digital world a safer place. As a Senior Manager, User Documentation, you'll play a key role in championing exceptional user documentation within our User Experience Group. This dynamic role requires a strong technical writing background, leadership skills, and the ability to drive excellence in documentation processes.

Key Responsibilities:

  • Drive excellence in User Documentation, aligning with UX and company goals and strategies
  • Optimise documentation processes for efficiency and impact
  • Lead on team projects and programs for documentation enhancement
  • Mentor and support team members regularly for career growth
  • Collaborate with cross-functional teams on strategic documentation initiatives
  • Develop and promote documentation strategies across the division

Requirements:

  • Experience in driving user documentation across the division
  • Stakeholder management
  • Strong leadership and strategic thinking
  • Regular mentorship and support for team members
  • Influence and drive documentation excellence across the division
  • Effective representation of documentation in cross-functional initiatives

About Snyk:

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive. We value diversity and welcome applications from those typically underrepresented in tech. If you're passionate about user documentation and leadership, we encourage you to apply.



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