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Documentation Specialist

1 month ago


London, Greater London, United Kingdom Canonical Full time
About the Role

Canonical is seeking a skilled Technical Author to join our team. As a Technical Author, you will play a crucial role in shaping the user experience with our products.

Key Responsibilities
  • Develop and maintain high-quality software documentation
  • Collaborate with engineering teams to ensure effective documentation contributions
  • Influence product development as an expert user with valuable opinions on product function and design
  • Engage with user communities to ensure documentation meets their needs
  • Encourage community engagement and contribution to documentation
  • Help standardize content structure, presentation, style, and language across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
Requirements
  • Strong technical writing skills with a programmer's mindset
  • Experience in software development contexts, including Linux, command-line interfaces, application deployment, system operations, and infrastructure management
  • Excellent written and verbal communication skills
  • BSc/BA degree or equivalent
  • Ability to travel twice a year for up to two weeks for events
What We Offer
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events