Hospitality Manager

4 days ago


London, Greater London, United Kingdom World Association Of Girl Guides Full time
Job Description: Hospitality Manager - Hostel Operations

Pax Lodge, a leading provider of hospitality services, is seeking a skilled Hospitality Manager - Hostel Operations to oversee the day-to-day operations of our hostel. This is an exciting opportunity to work in a fast-paced environment, managing a team of staff and ensuring excellent customer service.

About the Role:
We are looking for an experienced hospitality professional with a proven track record in managing teams and delivering high-quality customer experiences. You will be responsible for overseeing the front-of-house operations, including reception, accommodation, and events management. Strong communication and interpersonal skills are essential, as well as the ability to multitask and work under pressure.

Key Responsibilities:
* Oversee the front-of-house operations, including reception, accommodation, and events management
* Manage a team of staff to deliver exceptional customer service
* Develop and implement strategies to improve customer satisfaction and retention

What We Offer:
* A competitive salary of £27,560 per annum
* Opportunities for career progression and professional development
* A dynamic and supportive work environment

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