Contact Centre Expert

2 weeks ago


Stafford, Staffordshire, United Kingdom Vistry Group Full time

We are seeking a highly skilled Contact Centre Expert to join our team at Vistry Group. As a key member of our division, you will be responsible for improving the way we respond to customer enquiries and delivering exceptional customer satisfaction.

In this role, you will lead a team of customer service representatives, providing guidance and support to ensure that our customers receive the best possible experience. You will also be responsible for analysing customer feedback and developing strategies to improve our service delivery.

The ideal candidate will have a strong background in customer service management, with experience in leading high-performing teams and driving business growth. A salary range of £40,000 - £60,000 per annum is available for this position, dependent on location and experience.



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