Tesco Store Team Member
1 week ago
About the role
We are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Representative in our New Malden Extra store. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.
Key responsibilities
- Deliver outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and stock management, maintaining a visually appealing store display and ensuring stock levels are adequate.
- Contribute to the achievement of sales targets, promoting products and services to customers and providing recommendations.
What we offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
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