IT Support Specialist

4 weeks ago


Nelson, Lancashire, United Kingdom Daisy Communications Full time

Job Title: IT Support Engineer

Job Summary:

We are seeking an experienced IT Support Engineer to join our team at Daisy Communications. As an IT Support Engineer, you will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.

Responsibilities:

* Provide technical support to employees via phone, email, and in-person
* Troubleshoot and resolve technical issues with hardware, software, and network systems
* Install, configure, and test end-user hardware and software systems
* Manage IT tickets and escalate issues to senior engineers as needed
* Participate in project work and general IT activities required by the business

Requirements:

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong technical skills, including Windows 10/11 OS, MS Exchange Admin, and Active Directory
* Willingness to learn and adapt to new technologies and systems

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional development and career growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.



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