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Assistant Reception Manager
1 month ago
Unlock Your Potential as a Reception Manager
We're seeking a skilled and customer-focused Reception Manager to join our team at Delta by Marriott Nottingham Belfry. As a key member of our Front of House team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations.
Key Responsibilities:
- Support the Front of House Manager in leading the Reception team
- Manage guest stays, including room allocation and rate advice
- Maximize revenue through effective sales and upselling techniques
- Resolve guest issues and complaints in a professional and courteous manner
- Collaborate with colleagues to maintain high standards of quality and service
What We're Looking For:
- Previous experience in a front office, reception, or front of house role
- Strong people management and leadership skills
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
About Us:
Delta by Marriott Nottingham Belfry is a 4-star hotel located on the outskirts of Nottingham. We offer a range of amenities, including a gym, pool, sauna, and Elemis spa. Our hotel is committed to diversity, inclusion, and equal opportunities for all, and we're proud to be a Disability Confident employer.
Why Join Us?
As a Reception Manager at Delta by Marriott Nottingham Belfry, you'll have the opportunity to develop your skills and career in a dynamic and supportive environment. We offer a range of benefits, including free health club membership, discounts across The QHotels Collection, and access to an Employee Assistance Program.