Assistant Reception Manager
4 weeks ago
Delivering Exceptional Guest Experiences
As a key member of our front office team, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is memorable and enjoyable. Your role will involve supporting the Front of House Manager, reviewing room allocations, advising on rates, packages, and promotions, and resolving any guest issues or complaints. You will also be responsible for maximizing revenue and providing exceptional customer service skills.
What We Offer
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Marriott Worldwide discounts
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
About Us
Delta by Marriott Nottingham Belfry hotel is a 4-star, 120-bedroom property located on the outskirts of Nottingham. Our hotel features The Lawrence restaurant and the Oaks bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, and a relaxing Elemis spa.
Our Commitment to Diversity and Inclusion
The QHotels Collection are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from candidates who share our values.
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