Hybrid Sales Support Specialist

1 day ago


Southampton, Southampton, United Kingdom Zappie Communications Ltd Full time

Are you a detail-oriented and proactive individual looking to excel in a target-driven environment? We are seeking a skilled Sales Support Coordinator to join our team at Zappie Communications Ltd.

As a key member of our sales team, you will be responsible for supporting the sales team in managing customer relationships, coordinating leasing activities, and ensuring smooth processes throughout the sales and leasing cycles.

Benefits
  • Performance bonuses and profit-sharing scheme
  • Company incentives and events, including trips abroad
  • Excellent career progression opportunities
  • Love2Shop vouchers
  • Refer-a-friend scheme
  • Discounted broadband and mobile SIM plans
  • Generous annual leave package, plus your birthday off each year
  • Performance-related bonuses for achieving hit KPIs

Key responsibilities:

  1. Prepare proposals, quotes, and contracts for the sales team
  2. Coordinate sales activities and update CRM systems
  3. Assist in preparing sales reports and managing the leasing process from enquiry to contract
  4. Grade call quality based on management criteria
  5. Record and track customer interactions for future reference and analysis
  6. File all paperwork into the CRM system
  7. Collaborate with the billing team to ensure accurate charging for equipment


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