Lead Service Designer

7 days ago


London, Greater London, United Kingdom Anson McCade Full time

About the Role

Anson McCade is seeking a highly skilled Lead Service Designer to join their growing digital practice. The ideal candidate will have a proven ability to lead service design projects and collaborate with stakeholders to deliver high-quality outcomes.

Key Responsibilities

  • Lead service design projects with multiple designers and manage complex design engagements.
  • Develop and implement service design methodologies and tools to enhance customer experience.
  • Collaborate with cross-functional teams to concept and produce detailed deliverables.
  • Coach and develop junior team members to reach their full potential.
  • Stay up-to-date with industry trends and best practices in service design.

Requirements

  • Proven experience in service design and leadership.
  • Mastery of service design methodologies and tools.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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