Lead Service Designer
7 days ago
About the Role
Anson McCade is seeking a highly skilled Lead Service Designer to join their growing digital practice. The ideal candidate will have a proven ability to lead service design projects and collaborate with stakeholders to deliver high-quality outcomes.
Key Responsibilities
- Lead service design projects with multiple designers and manage complex design engagements.
- Develop and implement service design methodologies and tools to enhance customer experience.
- Collaborate with cross-functional teams to concept and produce detailed deliverables.
- Coach and develop junior team members to reach their full potential.
- Stay up-to-date with industry trends and best practices in service design.
Requirements
- Proven experience in service design and leadership.
- Mastery of service design methodologies and tools.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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