Customer Service Representative

2 weeks ago


Midsomer Norton, Bath and North East Somerset, United Kingdom Halfords Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Offer expert advice on our products, including car parts, technology, and cycle repair
  • Work collaboratively with colleagues to achieve sales targets and drive business growth
  • Develop and maintain a thorough knowledge of our products and services
What We Offer
  • A competitive hourly rate, with opportunities for progression and career development
  • A comprehensive training program, including on-the-job training and ongoing support
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • A range of benefits, including store discount, employee discount, and access to our Employee Wellness Program
Requirements
  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem-solving skills and the ability to work quickly and efficiently
  • Availability to work on a rota basis, including weekends
What We're Looking For

We're looking for someone who is passionate about motoring and cycling, with a strong customer service ethos and a willingness to learn and develop their skills. If you're a motivated and enthusiastic individual who is looking for a new challenge, we'd love to hear from you.



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