Customer Service Representative
4 days ago
About this role
We are looking for someone who takes pride in building relationships and making a real difference to people's lives. As a Customer Advisor, you will work in a truly special part of our business by really being there for our customers.
Your responsibilities
- You will build personal relationships with our customers and be there for them when they need us the most.
- You will show empathy, compassion, and deliver the Plusnet values.
- You will make sure our customers receive an exceptional and personal service every single time.
What's in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here.
- Huge discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Online GP - giving you access to a GP via telephone or video 24/7 for you and your immediate family.
- Flexible working, we believe in finding a way of working that fits around your life.
Our culture
We've got a great team culture, meaningful support, and tailored training to help you build a lasting career. We are more than a team at Plusnet; we are a family, and this ethos includes our customers too.
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