Customer Service Team Lead

2 days ago


Midsomer Norton, Bath and North East Somerset, United Kingdom Simple Recruitment (South West) Ltd Full time

{"h1": "Customer Relationship Team Leader", "p": "At Simple Recruitment (South West) Ltd, we are seeking a skilled Customer Relationship Team Leader to join our client\u2019s evening team on a permanent basis. As a key member of the team, you will be responsible for maintaining and improving customer satisfaction, building relationships, and driving business growth forward.

Key Responsibilities:

* Train and coach team members to deliver exceptional customer service
* Achieve specific group objectives and assess customer satisfaction
* Manage customer feedback and delegate responsibilities among team members
* Develop and implement strategies to improve customer relationships and drive business growth

Requirements:

* Excellent customer service and communication skills
* Proven track record of being an effective leader
* Keen eye for detail and ability to work independently
* Computer literacy and previous experience training employees
* Valid driver\u2019s license and own vehicle

What We Offer:

* Competitive hourly rate of \u00a314.20
* Free parking and discounted products
* On-site staff catering van and health care cash back plan
* Enhanced maternity/paternity benefits and additional day off for your birthday
* Death in service benefit and increased annual leave entitlement after 2 years
* Training and development opportunities and staff BBQs and events

If you are a natural leader with excellent customer service skills and a keen eye for detail, we would love to hear from you. Please submit your application today"}



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