Customer Service Representative

2 months ago


Midsomer Norton, Bath and North East Somerset, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Overview

Lidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.

Your Key Responsibilities

  • Provide excellent customer service, answering questions and resolving queries in a friendly and professional manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
  • Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
  • Participate in visual merchandising and product presentation to create an engaging and attractive store environment.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development, with a focus on supporting your growth and success.

What We're Looking For

  • Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards.

Join Our Team

Lidl is a supportive and inclusive employer, committed to creating a positive and engaging work environment. If you're a motivated and customer-focused individual, we'd love to hear from you.

", "lang_code": "en-US"}

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