Customer Service Representative
2 months ago
Overview
Lidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.
Your Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a friendly and professional manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
- Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
- Participate in visual merchandising and product presentation to create an engaging and attractive store environment.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development, with a focus on supporting your growth and success.
What We're Looking For
- Experience working in a fast-paced environment, with excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A passion for delivering exceptional customer service and a commitment to maintaining high standards.
Join Our Team
Lidl is a supportive and inclusive employer, committed to creating a positive and engaging work environment. If you're a motivated and customer-focused individual, we'd love to hear from you.
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