Team Support Coordinator

2 days ago

Midsomer Norton, Bath and North East Somerset, United Kingdom Western Power Distribution Full time

About Us

At Western Power Distribution, we're dedicated to delivering heat, light, and power for homes and businesses across the Midlands, the Southwest of England, and South Wales.

We're a team of experts who are passionate about building an inclusive workplace, where everyone feels welcome and valued. Our diversity is our strength, and we're committed to reflecting the communities we serve.

Job Introduction

We're seeking a skilled Team Support to join our Radstock depot. As a key member of our team, you'll be responsible for coordinating work projects, teams, and craftspeople, as well as managing associated administration.

You'll need to be a good communicator, able to work in a fast-paced environment, and have excellent organizational skills. You'll also be representing the company to customers and partners, so strong initiative and a proactive approach are essential.

Main Responsibilities

  • Prepare construction/maintenance/replacement work and coordinate team activities.
  • Coordinate the team's response to network faults.
  • Respond to customer enquiries both verbally and in writing.
  • Assist the Team Manager with work programming.
  • Input data into the appropriate database as support to the Field Teams.
  • Assist other Team Members as and when required.

Ideal Candidate

The successful candidate will be reliable, well-organized, and able to work as part of a small team. You'll need to be able to work using your own initiative and have experience of Microsoft Office, although full training will be given on all applications used. Some financial experience would be beneficial.

You should be able to communicate effectively both verbally and in writing and represent the Company positively at all times.

Western Power Distribution is committed to safeguarding the interests of the Company, colleagues, and customers. This role is subject to a satisfactory Barring Service check.

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