Head of HR Operations

3 days ago


Manchester, United Kingdom The Portfolio Group Full time
HR Role Overview

The Portfolio Group is exclusively representing a multinational HR & Employment Law services client in their search for an experienced HR professional to join their team as an HR Advisor.

This role offers the opportunity to gain invaluable experience advising on various HR processes and procedures, as well as Employment Law for over 30,000 clients across multiple sectors. You will have the chance to earn additional income and follow a clear career progression path with our award-winning client.

About the Position
  • Provide reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR, from general to complex queries.
  • Participate in an excellent training program and have the potential to gain a part post-graduate qualification.

We are looking for an HR professional at any level who has a good understanding of employment law, preferably with a CIPD qualification or equivalent experience. Previous experience in a KPI/target driven environment would be highly desirable. The ideal candidate will be able to juggle multiple tasks, prioritise their workload accordingly, and work under pressure in a fast-moving performance-driven environment.

Main Responsibilities
  • Support clients with quality advice in a productive manner to provide efficient solution-based advice.
  • Receive calls from clients with HR issues or queries and provide supporting information/documentation to assist them in implementing the advice/solutions provided.
  • Use your expert HR and employment law knowledge to develop a clear answer for the client.
  • Review client documentation and provide advice accordingly, taking their applicable internal terms and conditions into account.
  • Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA).

We offer a competitive salary, estimated at £32,500 per annum, depending on experience.

Benefits: Competitive salary, opportunities for career growth and development, and a chance to work with a leading HR & Employment Law services client.



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