Customer Service and Onboarding Specialist
1 week ago
We are looking for a highly skilled French-speaking customer service and onboarding specialist to join our team in Lichfield.
Job Description:
The successful candidate will be responsible for providing exceptional customer service and support to new franchisees throughout the onboarding process.
Salary: £29,000 - £32,000 per annum
Responsibilities:
- Guide new franchisees through the onboarding process, ensuring a smooth and seamless experience.
- Support potential franchisees from their initial inquiry through the entire onboarding process.
- Maintain accurate and up-to-date records in our CRM system.
Requirements:
- Native level fluency in French essential
- Previous experience in customer service essential
- Additional experience within administration or recruitment advantageous
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
What We Offer:
- A comprehensive training programme to develop your skills.
- A dynamic and supportive work environment.
- A generous package of benefits, including 25 days holiday and life insurance.
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