Administrateur de Service à la Clientèle et d'Onboarding Français

1 week ago


Lichfield, Staffordshire, United Kingdom Euro London Appointments Full time

Euro London Appointments is seeking a highly motivated and organized administrator to join their team in Lichfield as a French-speaking customer service and onboarding specialist.

Salary: £29,000 - £32,000 per annum

About the Role:

This role is ideal for someone who is passionate about delivering exceptional customer service and has strong communication and organizational skills.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance.
  • Conduct welcome calls and provide necessary training and information to new franchisees.
  • Prepare and manage onboarding documentation and materials.

Requirements:

  • Native level fluency in French essential
  • Previous experience in customer service essential
  • Additional experience within administration or recruitment advantageous
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.

Benefits:

  • A comprehensive training programme to develop your skills.
  • A dynamic and supportive work environment.
  • A generous package of benefits, including 25 days holiday and life insurance.


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