French Speaking Customer Service Representative

1 week ago


Lichfield, Staffordshire, United Kingdom Euro London Appointments Full time

Job Title: French Speaking Customer Service Representative

Location: Lichfield, Office-Based

Type: Permanent

Salary: Up to £29,000 per annum

Euro London Appointments is currently seeking a dedicated French-speaking customer service representative to join their office in Lichfield.

Key Responsibilities:

  • Provide prompt and professional assistance to customers via phone, email, and in-person.
  • Offer detailed information about our products and services.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.

Requirements:

  • Native level fluency in French essential
  • Previous experience in customer service essential
  • Additional experience within administration advantageous
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.

Benefits:

  • Company-wide training programme to develop key skills.
  • A supportive and friendly team environment.
  • 25 days holiday, plus bank holidays.
  • Staff purchase scheme – take home products for FREE.
  • Non-contributory private health care and critical illness cover.
  • Generous contributory pension scheme.
  • Life insurance at three times salary.
  • Employee assistance programme.


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