Service Delivery Analyst

16 hours ago


Hatfield, Hertfordshire, United Kingdom Metaskil Limited Full time
About the Job:
Metaskil Limited, a leading service provider based in Hatfield, Herts, is recruiting a skilled 1st Line Service Desk Analyst. As an on-site member of the service delivery team, you will be responsible for delivering exceptional support services to our clients. Your primary goal will be to resolve customer issues efficiently and effectively, while also maintaining a positive attitude and working well under pressure.

Responsibilities:
• Analyze and resolve customer queries and requests
• Escalate complex issues to senior engineers or other teams as needed
• Develop and maintain strong relationships with customers and colleagues

Why Join Us?
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our competitive starting salary of £26,000 reflects our commitment to attracting and retaining top talent in the field.
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