Service Delivery Expert

2 days ago


Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time
Job Description

This is an exciting opportunity to join our team as a Technical Support Engineer - Refrigeration and Air Conditioning, where you will play a critical role in delivering exceptional customer service and technical expertise.

With a strong focus on technical innovation and customer satisfaction, you will work closely with our team to develop and maintain in-depth knowledge of Mitsubishi Electric products and technologies.

We are offering a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus a range of benefits including 25 days annual leave, flexible working options, pension, and life assurance.

Key Responsibilities:

  • Provide technical support and troubleshooting services to customers, ensuring minimal downtime and optimal system performance.
  • Develop and maintain relationships with key customers and stakeholders to understand their needs and deliver tailored solutions.
  • Work collaboratively with colleagues to achieve business objectives and deliver exceptional customer service.


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